Terms & Conditions


FlyOcheap (“us”, “we” or “our” as the context requires) provides online travel search services (including flight, hotel and car rental price comparison) and other travel related services (the “Services”) to travelers throughout the world via our websites, apps and other platforms (the “Platforms”). By accessing the FLYOCHAP website or mobile, or any other feature or other FLYOCHEAP platform (collectively, “Our Website”), you agree to be bound by these terms and conditions (“Terms”) and our Privacy Policy.

If you do not accept all of these Terms, then you may not use Our Website. In these Terms, “we”, “us”, “our” and “FLYOCHEAP” refers to FLYOCHEAP LLC, and “you” and “your” refers to you, the user of Our Website.


Our Services and Platforms are provided by Flyocheap LLC, a limited liability company incorporated and registered in Nevada, USA with company number NV20201744594. Other entities that directly or indirectly control, are controlled by, or are under common control with Flyocheap and referred to in these terms as “Flyocheap LLC”. You can find our details, including correspondence address and registered office, on our Company Details page.


These terms and conditions (“Terms”) govern your access to and use of our Services and Platforms, together with our privacy policy and cookie policy guidelines. By accessing or using the Services or Platforms, you are confirming that you have read, understood and agreed to these Terms and those of the privacy policy and cookie policy guidelines.

We may modify these Terms for any reason—at any time—by posting a new version on Our Website; these changes do not affect rights and obligations that arose prior to such changes. Your continued use of Our Website following the posting of modified Terms will be subject to the Terms in effect at the time of your use. Please review these Terms periodically for changes. If you object to any provision of these Terms or any subsequent modifications to these Terms or become dissatisfied with Our Website in any way, your only recourse is to immediately terminate use of Our Website.


By using the website you imply that:

  • You are 18 years of age or older.

  • You possess the legal authority to create a binding legal obligation.

  • All information provided by you on the website is true, accurate and complete.

  • Your use of this website is limited but not restricted to making or managing travel reservation for yourself or on behalf of someone.

  • Flyocheap LLC reserves the right to request documentation for any reservation that requires further validation from the card holder. Cancellation may happen, if the requested documents are not provided.


We may modify these Terms for any reason—at any time—by posting a new version on Our Website; these changes do not affect rights and obligations that arose prior to such changes. Your continued use of Our Website following the posting of modified Terms will be subject to the Terms in effect at the time of your use. Please review these Terms periodically for changes. If you object to any provision of these Terms or any subsequent modifications to these Terms or become dissatisfied with Our Website in any way, your only recourse is to immediately terminate use of Our Website.


You may only use our Services and Platforms in compliance with applicable laws and for legitimate purposes. In consideration of you agreeing to these Terms, we grant you a non-transferable, non-exclusive license to download, access and use our Services and Platforms for your own personal, non-commercial purposes and for no other purpose. We grant this license subject to you agreeing that you shall not:

  • use our Services or Platforms for any purpose that is improper, unlawful, or to post, share or transmit any material that: (i) is defamatory, offensive, obscene or otherwise objectionable; (ii) is in breach of confidence or privacy or of any third party’s rights including copyright, trade mark or other intellectual property rights; (iii) is posted, shared or transmitted for the purpose of advertising or promoting yourself or any third party; or (iv) is misleading or misrepresentative as to your identity or which in any way suggests that you are sponsored, affiliated or connected with Flyocheap; or (v) you do not otherwise have any rights or the permissions you need to make available;

  • use our Services or Platforms for any commercial purpose or in any manner which may cause damage to Flyocheap or bring Flyocheap into disrepute;

  • disassemble, reverse engineer or otherwise decompile any software, applications, updates or hardware contained in or available via our Services or Platforms, except as legally permitted;

  • copy, distribute, communicate to the public, sell, rent, lend or otherwise use our Services or Platforms, or seek to violate or circumvent any security measures in place to restrict your access to or use of our Services or Platforms;

  • use or interfere with our Services or Platforms in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;

  • introduce onto, or transmit via our Services or Platforms any disruptive or malicious code, virus, worm, or trojan horse, or a ‘denial of service’ or ‘spam’ attack; or

  • remove, alter or replace any notices of authorship, trade marks, business names, logos or other designations of origin on our Services or Platforms, or pass off or attempt to pass off our Services or Platforms as the product of anyone other than Flyocheap.

You also agree not to use any unauthorized automated computer program, software agent, bot, spider or other software or application to scan, copy, index, sort or otherwise exploit our Services or Platforms or the data contained on them. Flyocheap has made a substantial investment in collecting, processing and presenting multiple of travel data suppliers, and offers access to travel data on a commercial API basis, so any breach of this provision is a material breach of these terms and Flyocheap reserves the right to take any technical or legal action to detect and restrict unauthorized automated access to our Services and Platforms.

Where you sign up to our Services or Platforms with a log-in account or password, you are responsible for keeping those password and log-in details confidential and secure. If you become aware, or suspect for any reason, that the security of your log-in details has been compromised, please let us know via our Helpdesk immediately.

Our Services and Platforms are not intended for children under 16 years of age, and no one under the age of 16 may provide any information to or via our Services or Platforms. We do not knowingly collect personal information from children under 16, and if we learn that we have collected or received personal information from a child under 16, we will delete that information in accordance with our Privacy Policy.

To the extent that any part of our Services or Platforms is hosted on a third party website (for example, Facebook or another social media website) and there are separate terms of use relating to that website, you agree to comply with those terms and conditions in addition to these Terms.


We, along with our affiliates, the Travel Providers and other licensors, own all of the text, images, software, trademarks, service marks and other material contained on Our Website except User Content. You will not copy or transmit any of the material except if you are doing so for your personal, non-commercial use. All copyright, trademark and other proprietary rights notices presented on Our Website must appear on all copies you print. Other non-FLYOCHEAP product, service, or company designations on Our Website belong to those respective third parties and may be mentioned in Our Website for identification purposes only. You should contact the appropriate third party for more complete information regarding such designations and their registration status. Your use of and access to Our Website does not grant you any license or right to use any of the marks included on Our Website.


We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

The websites and services contain reviews, travel guides, or other forums in which you can post content. If you use said interactive areas on the websites, you are solely responsible for the travel information and other content, including without limitation, any reviews, text, images, links, or videos that you upload, transmit, or share with us or others on or through the website (collectively, the “User Content”), and you represent and warrant that you are not transmitting or sharing User Content that you do not have permission to share. We do not guarantee any confidentiality with respect to the User Content and you understand that the User Content may be publicly displayed.

By posting User Content to the Website, you represent that: (i) you are the owner of the User Content; or (ii) you have the right and license to use the User Content; or (iii) the User Content is in the public domain; or (iv) to your knowledge, no one else claims ownership of, or exclusive rights to, the User Content; and (v) you have the legal right to grant a license to us to use the User Content.

When you provide us with User Content, you own the content you create and share, and you also grant us a perpetual, transferable, irrevocable, sub-licensable, fully-paid, worldwide license to use, modify, reproduce, distribute, prepare derivative works of, publicly perform, and publicly display (in any form and on all mediums now known or hereafter devised) all User Content or other content provided to us. We can use the User Content in any format, channel, platform, or region with the right to localize the content into other languages. If uploaded or submitted to us, you further give us permission and the right to use your name, image, likeness, or other personal attributes.

You authorize us to make copies as we deem necessary in order to facilitate the storage and assimilation of the User Content on the websites. By providing us User Content, you represent and warrant that the User Content you provide will not violate or in any way infringe upon the rights of third parties, including property, contractual, employment, trade secrets, proprietary information, and nondisclosure rights, or any intellectual property rights. You may remove your User Content from the website, but the license that you have granted will remain in effect.

You understand that we do not control the User Content and will not be, in any way, responsible or liable for such User Content.

We take no responsibility for any User Content posted, stored, uploaded, distributed, transmitted or otherwise published by any User, including yours, on Our Website. We assume no liability for any loss or damage to User Content, nor are we liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity User may encounter when viewing User Content. Although we have no obligation to screen, edit or monitor any User Content, we reserve the right, and have the sole and absolute discretion to remove, edit or screen, without notice, any such User Content from Our Website at any time and for any reason, including, but not limited to when we believe in good faith that such User Content is in breach of these Terms or otherwise believe the removal may be reasonably necessary to safeguard our rights or the rights of Users or to mitigate any risk of harm or liability to us or any User.

Further, you expressly agree not to post, upload, transmit, distribute, store, create or otherwise publish any User Content on Our Website that:

  • is unlawful, harmful, inappropriate, false, misleading, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, promoting of harassment of a third party, threatening, in violation of privacy or publicity rights, abusive, inflammatory, offensive to the online community (such as, without limitation, promotes racism, bigotry, hatred or physical harm of any kind against any group or individual), fraudulent or otherwise objectionable;

  • would constitute, promote, encourage, provide instructions for, or enable conduct of an illegal activity, criminal offense, give rise to civil liability, violate the rights of any third party in any country of the world, or that would create liability or violate any local, state, national or international law, such as, without limitation, providing instructions or guides about attending or participating in illegal actives such as human trafficking or creating computer viruses;

  • may infringe any patent, trademark, trade secret, copyright, proprietary right or any other intellectual property right of any party;

  • constitutes mass mailings, “spamming,” junk mail, pyramid schemes, or chain letters;

  • impersonates any person or entity or misrepresents your affiliation with any person or entity;

  • is private information of any third party, including but not limited to, Social Security numbers, passwords, credit card numbers, addresses, email addresses, phone numbers, and any other information that enables a User to readily identify any third party;

  • contains restricted or hidden content;

  • includes or facilitates viruses, corrupt data or other harmful, destructive or disruptive files;

  • is unrelated to the topic or intended use of the area on Our Website, in our sole discretion; or

  • in our sole discretion, restricts any other person from using or enjoying Our Website.


If you believe any of the content on Our Website violates your copyright, please notify our copyright agent in writing. The contact information for our copyright agent is at the bottom of this section.

In order for us to take action, you must do the following in your notice:

(a) provide your physical or electronic signature;

(b) identify the copyrighted work that you believe is being infringed;

(c) identify the item that you think is infringing your work and include sufficient information, such as a URL or copy of the webpage showing the URL, so that we can find it;”

(d) provide us with a way to contact you, such as your address, telephone number, or email;

(e) provide a statement that you believe in good faith that the item you have identified as infringing is not authorized by the copyright owner, its agent, or the law to be used in connection with the services; and

(f) provide a statement that the information you provide in your notice is accurate, and that (under penalty of perjury) you are authorized to act on behalf of the copyright owner whose work is being infringed.

Again, we cannot take action unless you give us all the required information. Please contact us on legal@flyocheap.com or copyright@flyocheap.com .


Your use of the Services and Platforms is entirely at your own risk.

Although we enforce strict price accuracy policies with all Travel Providers who supply our travel data and do our best to ensure that the content displayed on or via our Services and Platforms is up to date and accurate, we cannot guarantee the reliability or accuracy of such content.

Likewise, our price forecasts are based on data that we hold that relates to past pricing trends, but there is no guarantee that our forecasts will be correct.

We provide the Services and Platforms on an ‘as is’ basis and expressly disclaim all warranties, conditions and guarantees of any kind, whether express or implied, including but not limited to, the implied warranties of title, non-infringement, merchantability and accuracy, as well as any warranties implied by usage of trade, course of dealing or course of performance. To the extent permitted by law, we make no representations and do not warrant to you that our Services or Platforms (a) are accurate, complete or up to date; (b) will always be available; (c) will meet your expectations; or (d) are secure or are free from errors, faults, defects, viruses or malware.


Flyocheap may provide you with flight forecasting information if you choose to sign up to price alerts. Our price forecasts are the best guess that we can provide at any given time based on the data that we hold that relates to past trends. There is no guarantee that our forecasts will be correct, since pricing and availability depends on third parties, as explained above. While you may choose to rely on our forecasts, we do not and cannot guarantee their accuracy and accept no liability for any inaccuracy or unavailability of indicative prices.


Our Website is a travel search engine. FLYOCHEAP does not provide, own or control any of the travel services and products that you can access through Our Website, such as flights, accommodations, rental cars, packages, or travel insurance (the “Travel Products”). The Travel Products are owned, controlled or made available by third parties (the “Travel Providers”) either directly (e.g., airline) or as an agent (e.g., online travel agency). The Travel Providers are responsible for the Travel Products. The Travel Provider’s terms and privacy policies apply to your booking so you must agree to and understand those terms. Furthermore, the terms of the actual travel provider (airline, hotel, tour operator, etc.) apply to your travel, so you must also agree to and understand those terms. Your interaction with any Travel Provider accessed through Our Website is at your own risk; FLYOCHEAP does not bear any responsibility should anything go wrong with your booking or during your travel.

The display on Our Website of a Travel Product or Travel Provider does not—in any way—imply, suggest, or constitute a recommendation by FLYOCHEAP of that Travel Product or Travel Provider, or any sponsorship or approval of FLYOCHEAP by such Travel Provider, or any affiliation between such Travel Provider and FLYOCHEAP.

FLYOCHEAP hosts content, including prices, made available by or obtained from Travel Providers. FLYOCHEAP is in no way responsible for the accuracy, timeliness or completeness of such content. Since FLYOCHEAP has no control over the Travel Products and does not verify the content uploaded by the Travel Providers, it is not possible for us to guarantee the prices displayed on Our Website. Prices change constantly and additional charges (e.g., payment fees, services charges, checked-in luggage fees, local taxes and fees) may apply, so you should always check whether the price asked for a booking is the one you expected. More details here. Some Travel Products may also be sold in another currency than the one preset or chosen by you for the display of the search results. Our currency conversion is for informational purposes only and should not be relied upon as accurate or real-time; actual rates may vary, and your payment provider (e.g., your credit card company) may charge conversion fees and apply another date’s currency rate.


Flyocheap is not a travel agent and is not responsible for providing any travel options displayed via the Services or Platforms or for setting or controlling the prices we display. Any Third Party Travel Products which you find and/or book via our Services or Platforms are provided by independent Travel Providers.

Flyocheap facilitates your bookings with Travel Providers but is not responsible and has no liability to you in respect of such bookings. The identity of the relevant Travel Provider and the terms and conditions applicable to your booking with them (“Travel Provider Terms”) will be notified to you at the time of booking and you should ensure that you read and fully understand them before completing your booking.

The Travel Provider Terms should set out what rights you have against the Travel Provider and will explain their liability to you in the event of anything going wrong.

You agree to comply in full with all applicable Travel Provider Terms. You acknowledge that breaching Travel Provider Terms could result in the cancellation of tickets or reservations, revocation of frequent flyer miles and other benefits, and additional charges.

Where you have used our Platforms to book two or more related travel products within a 24-hour period (for example a flight and hotel booked separately but within 24 hours of each other) then this may be classified as a “Linked Travel Arrangement” depending on where you are located and the applicable consumer protection laws that apply. Where a Linked Travel Arrangement has been created, you will not have the same level of consumer protection that you would get where you book both a flight and hotel together through one single agent (where you may then get the benefits that apply to booking holiday packages). This means that you need to rely on each individual Travel Provider to perform their services, and do not have legal recourse to the organizer or the retailer of a package. In the event of the insolvency of one of the providers involved in the Linked Travel Arrangement, the protections available under the EU Package Travel Regulations will not apply.


These Terms set out the full extent of Flyocheap’s obligations and liabilities in respect of our Services and Platforms.

We (together with our officers, directors, employees, representatives, shareholders, affiliates, and providers), to the extent permitted by law, hereby expressly exclude any responsibility and liability for (a) any loss or damages to, or viruses that may infect, your computer equipment or other property as the result of your access to Our Website, your downloading of any content from Our Website or your use of Trips or (b) any injury; death; loss; claim; act of god; accident; delay; or any direct, special, exemplary, punitive, indirect, incidental or consequential damages of any kind (including—without limitation—lost profits or lost savings), whether based in contract, tort, strict liability or otherwise, that arise out of or is in any way connected with: (i) any use of Our Website, Trips or our content; (ii) any failure or delay (including—without limitation—the use of or inability to use any component of this Website for reservations or booking); or (iii) the performance or nonperformance by us or any Travel Provider, even if we have been advised of the possibility of damages to such parties or any other party. Some states or countries do not allow this limitation of liability, so the limitations above may not apply or apply only partially to you.

Nothing in these Terms shall limit or exclude (a) our liability in respect of death or personal injury caused by our negligence or for our fraud or fraudulent misrepresentation; (b) any other liability that cannot be excluded by law; or (c) your statutory rights.


Subject to these Terms, you will defend, indemnify and hold us and each of our officers, directors, employees and agents harmless from and against any claim, cause of action, liability, expense, loss or demand, including—without limitation—reasonable legal and accounting fees, arising out of, or in any way connected with your breach of these Terms or the agreements made part of these Terms by reference, your breach of any applicable law, and your use of or access to Our Website or the Intellectual Property.



If you intend to seek arbitration, you must first send to the Company, by certified mail, a written Notice of Dispute (“Notice”). The Notice to Company must be sent to legal@flyocheap.com . The Notice shall describe the nature and basis of the claim or disputes and the specific relief sought. If you and the Company cannot reach an agreement to resolve the claim within thirty (30) days after the Notice is received, either party may commence arbitration. All arbitrations required by these Terms will be conducted under the Commercial Arbitration rules of the American Arbitration Association. The arbitrator’s award is binding and may be entered in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration brought under, or with respect to, Claims is to be joined to an arbitration involving any other party subject to these Terms, whether through class arbitration proceedings or otherwise. Unless you and the Company agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative, private attorney general or class proceeding.

For arbitration claims that you assert against Company in accordance with this section (but not for any arbitration claim against you), Company will pay all of your administrative, hearing, and arbitrator’s fees and costs for the arbitration (but not the fees, expenses, and costs of your lawyers, experts, or witnesses) in excess of any filing fee you would have been required to pay in order to file the claim as a lawsuit in a state or federal court (whichever is greater) in the judicial district in which you reside. Unless unlawful, Company will pay its—and you will pay your—lawyers’, experts’, and witness’ fees, expenses, and costs with respect to all claims. The arbitrator may award money or equitable relief in favor of only the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. Similarly, an arbitration award and any judgment confirming it apply only to that specific case; it cannot be used in any other case except to enforce the award itself. To reduce the time and expense of the arbitration, the arbitrator will not provide a statement of reasons for his or her award unless requested to do so by all parties.



Our Website may contain links to other websites that we do not operate or control and for which we are not responsible (“Other Websites”). We provide these links for your reference and convenience and do not endorse the contents of Other Websites and accept no responsibility for them or for any loss or damages that may arise from your use of them. You should refer to the separate terms of use, privacy policies, and other rules posted on Other Websites before you use them. You agree not to create a link from any website, including any website controlled by you, to Our Website.


Flyocheap may in its absolute discretion immediately terminate any agreement with you under these Terms at any time upon notice to you and/or, if you have a log-in account, by cancelling your membership and your access to your account and removing any User Content you have uploaded to our Services or Platforms. Flyocheap may suspend your access and use in whole or in part without notice at any time, for example to prevent you from uploading any User Content, without incurring any liability to you whatsoever.


If you require further information about Flyocheap or have any suggestions concerning how to improve our Services or Platforms, please contact our helpdesk or write an email to Admin@flyocheap.com . Alternatively, you can write to us at 2602, Starlight Valley St., Hendernon, Nevada-89044 marked for the attention of our ‘Legal Officer’.


NOTE: The below details are given as guideline and reference only for your travel related search and services purchased through our affiliates/travel partners. Please go through our Affiliates/Travel Partners terms and conditions for any product purchased through our website.

General Details:

International Travel Check List

Please be aware that travel to certain destinations may involve greater risk than other destinations. YOU REPRESENT AND WARRANT THAT YOU MEET ALL APPLICABLE FOREIGN ENTRY REQUIREMENTS AND HAVE ALL REQUIRED DOCUMENTATION. The Company urges you to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information relating to particular international destinations can be found at the following websites: www.dot.gov , www.tsa.gov , www.faa.gov , www.treas.gov/ofac and www.cbp.gov . Regarding possible foreign entry requirements, more information can be found at the following address: https://travel.state.gov/content/passports/en/country.html . For travel warnings and advisories from the State Department, more information can be found at the following address: https://travel.state.gov/content/passports/en/alertswarnings.html For foreign health requirements and dangers, more information can be found at the following address: https://wwwnc.cdc.gov/travel

According to the Department of Transportation’s website: disinsection is permitted under international law in order to protect public health, agriculture and the environment. The World Health Organization and the International Civil Aviation Organization stipulate two approaches for aircraft disinsection: (1) spray the aircraft cabin, with an aerosolized insecticide, while passengers are on board or (2) spray or treat the aircraft’s interior surfaces with a residual insecticide (residual method) while passengers are not on board. American Samoa has adopted a third method, in which aircraft are sprayed with an aerosolized insecticide while passengers are not on board. Although the Report of the Informal Consultation on Aircraft Disinsection sponsored by the World Health Organization (November 6-10, 1995) concluded that aircraft disinsection, if performed appropriately, would not present a risk to human health. The report also noted that some individuals may experience transient discomfort following aircraft disinsection by aerosol application. Under the Chicago Convention, which governs international civil aviation, a country could impose a disinsection requirement should it perceive a threat to its public health, agriculture or environment. Accordingly, you should check with your travel agent or airline reservations agent when booking flights or if you have questions about your final destination’s policy. For more information about disinsection or to review a list of airline contacts for disinsection and a list of countries that require disinsection, please visit the Department of Transportation’s website located at the following address: http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.html



General Checklist

Rules, Travel Plan Changes and Price Changes

Airline tickets available through the Website are subject to the Affiliates/Travel Partner conditions of carriage and rules, including but not limited to cancellation policies and other terms of use, of the applicable airline and its offering. The contract of carriage in use by the applicable airline with Affiliates/Travel partners, when issued, shall be between Affiliates/Travel partners and the passenger. Airlines retain the right to adjust flight times and schedules at any time – schedule changes can result in an itinerary that falls outside of the Affiliates/Travel partner’s contractual agreements. Airlines may also in their discretion change or cancel flights or itineraries.

The Company attempts to publish and maintain accurate prices and information for its airline services, and airlines provide the Affiliates/Travel partner with the price and other information related to these services. In the event a service is listed by or provided to the Company at an incorrect price or with inaccurate information due to typographical error or other error in pricing or service information received from an airline, the Company and/or the airline retain the right to refuse or cancel any requests placed for such service prior to your method of payment being charged.

Frequent Travel Points/Vouchers

Frequent traveler awards, upgrades, vouchers and other discounts or incentives may not apply to the Company linked affiliates/travel partner’s airline services.

Hazardous Materials and Prohibited Practices Restriction

Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in imprisonment and penalties, depending on the circumstances. Hazardous materials include corrosives, radioactive materials, compressed gases, flammable liquids and solids, oxidizers, explosives and poisons. Examples include tear gases, fireworks, paints, lighter fluid, oxygen bottles and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. See http://www.faa.gov/about/office_org/headquarters_offices/ash/ash_programs/hazmat/passenger_info/ for additional information.

You agree not to purchase a ticket(s) containing travel segments you will not use, such as “point-beyond”, “hidden-city”, or “back-to-back tickets” if prohibited by the applicable airline. You also agree not to purchase a round-trip ticket that you plan to use only for one-way travel if prohibited by the applicable airline. You acknowledge that most airlines prohibit all such practices/tickets, and that we do not guarantee the applicable airline will honor your ticket(s) if you engage in such practices. You agree to indemnify the Covered Parties against airline claims, on the basis of these or any other prohibited practices, for the difference between the full fare of your actual itinerary and the value of the ticket(s) you purchased.

Tax and Fee Charges on Published Price Airline Tickets

Applicable government taxes and fees and airline fees are either included in your fare or are itemized separately on your checkout page to provide a trip cost. Tax rates in effect at the time you purchase your fare are applied to your ticket price. Retroactive tax rate increases may be the responsibility of the traveler. For international flights, exit and entry fees that are not included in your trip cost or that may be itemized separately on your checkout page may also be charged. A non-refundable fee may be applied per ticket to published price airline itineraries that include more than one carrier. Paper ticket fees, itinerary change, cancellation or refund fees, baggage fees and entry or exit fees on certain international flights may also apply to your itinerary. In no event shall Company be responsible for any tax, (excepting its income tax), duty or fee.

Itinerary Changes

Itinerary changes, if permitted by the airline fare rules (As per affiliates/travel partners contract with airline), may have a change fee charged by the applicable airline. Such change fees are charged on a per ticket basis and vary by market, airline and specific fare rule, but typically vary between $75.00 and $300.00 (USD). Itinerary change fees may exceed such amounts and itinerary changes may not be available. Such change fees are charged in addition to any applicable difference between ticket prices. Additionally, any changes to your itinerary that are made through the Company may incur additional processing fees.

Cancellation and Refunds

Most of the airline tickets and service fees charged for booking the same are non-refundable within/after 24 hours of booking. Tickets may be cancelled within 24 hours and upto 3 hours before the flight departure time. A cancellation fee of $50 will be applicable for any cancellations that occur after 24 hours of making the reservation, along with any charges as per the carrier, balance would remain as a credit that expires after one year**Subject to airline cancellation policy.

In case of hotel bookings and rental car bookings, the amount paid is non-refundable under any circumstance. However, the service fees charged for making hotel bookings and rental car bookings may be refundable.

All cancellations pertaining to airline tickets, hotel bookings and rental car bookings need to be done over the phone only. We will only accept refund request if the below mentioned conditions are met:

If you have placed a request for cancellation and refund with us, provided that the fare rules allow for cancellation and refunds.

If you are not a “no show.” “No show” refers to the situation where a passenger at the time of boarding the flight is not present at the airport and provides no information regarding the same to the airline. In most scenarios, a “no show” booking is ineligible for any waiver from supplier with regard to refund processing.

We are in a position to secure waivers from suppliers while processing the requested cancellation and refund. However, it may not always be possible for us to do so.

We are not able to provide any specific time frame in relation to the time that may require to process the requested refund. All the refund requests go through a stringent sequential format. Once the request for cancellation has been placed with our customer service agent, you will then be sent an e-mail notification from our end stating that the request has been received. However, receiving a notification does not ensure that you will receive a refund. The e-mail notification is just an acknowledgment that your request has been received and provides you with a tracking number. On receiving your request for cancellation and refund, we will contact the suppliers/Affiliates/Travel partner such as airlines, hotels and rental car companies to generate a waiver, only if it is eligible for a refund. The decision of the supplier will be final and we will notify you about it.

Our service fees related to the original reservation or booking are non-refundable. Kindly be informed that we are completely dependent on the suppliers’ decision when it comes to receiving the requested refunds. Please note that refunds are only possible if airline/supplier rules permit such refunds. Once the requested refund has been approved by the supplier, it may take about 60-90 days; from receiving your request to receiving credit on your statement. Apart from the airlines’ and other suppliers’ refund-fees, Flyocheap will charge a post-ticketing service fee, as and when applicable. All the refund fees charged are on per passenger, per ticket basis. The refund fees is only applicable if a refund has been authorized by the supplier or a waiver has been received. If the requested refund is not processed by the supplier, then in that case we will refund you the post-ticketing service fees charged by us. However, this does not apply to our booking fees for the original travel reservation or booking.

Baggage and Other Fees

Some airlines may require you to pay additional fees at the airport for certain services and/or if you exceed certain limits (for example: baggage weight limits) as dictated by the airline. In addition, some airlines do not offer any free baggage allowance. During the booking process, each airline under consideration should be consulted directly for complete information about its baggage and any other applicable fees.

The same can be checked and can be added on check out page with Affiliates/Travel Partner booking website on checkout page. If not applicable, then can be either paid to airline directly.

Entry and Exit Fees

Some countries or airports charge fees upon entering and/or exiting the country. These fees might not be included in the ticket price or the taxes and fees we display on the Affiliates/Travel partners Website. You acknowledge that you are responsible for all such fees. For more information on countries’ entry and/or exit fees, we suggest visiting www.travel.state.gov prior to your departure.


General Checklist

Check- In, Occupancy and Age Restriction

Upon check-in, the holder of the reservation must provide a valid identification and cash deposit, credit or debit card, as determined by the hotel at the hotel’s sole discretion, in his or her name (the amount of available credit required will vary by hotel). Depending on the hotel’s policy, debit cards may not be accepted for this purpose. Such deposit is unrelated to any payment received by Company’s Affiliates/Travel partners.

Hotel accommodation for more than two adults is not guaranteed, as certain hotels do not allow additional guests. If the hotel at which you made a reservation does allow additional guests, there may be added charges. Such added charges vary and will be payable directly to the hotel, not by our Affiliates/Travel partners.

Please be advised that the guest on the hotel reservation must be at least 21 years old to check in to the hotel.

Late Arrival and Failure to Check-In on First Night

In the event you are delayed on your date of check-in or find that you cannot check-in to your hotel on the date you requested, contact the hotel directly to advise it of your travel changes. Depending on the applicable hotel’s terms and conditions, if you do not check-in to your hotel on the day of your reservation and also do not alert the hotel, the hotel may cancel the remaining portion of your reservation and may not provide you with a refund

Changes to Your Reservation and Cancellations

There are various cancellation policies among hotels. Some reservations are non-cancellable and cannot be altered. Other reservations require a penalty payment for cancellation. Of course, some reservations are fully refundable upon cancellation. You should check your hotel’s cancellation policy before you book with our Affiliates/Travel partners. If changes to your pre-paid reservation are allowed by the hotel, such changes or cancellation may only be permitted with a booking of a new reservation with that hotel. You acknowledge that in no event will Company be required to refund any amounts.

Hotel Accommodations and Special Request

Depending on the hotel and reservation type, room or bed requests may not be honored by the hotel. Typically, such assignments are based on the hotel’s room and bed availability and are at the hotel’s sole discretion. We cannot make any guaranties with respect to the room, bed or other preferences you may have and request (for example, smoking or non-smoking). If you wish to make requests of the hotel, you must contact the hotel and personally verify that such requests can be met by the hotel. You acknowledge that the Company’s Affiliates and Travel Partners has no control over such matters, and is unable to assist you in this regard.

If you have disability needs (for example only: if you require the use of a service animal), you should contact the hotel to verify that your disability needs can be met by the hotel prior to booking your reservation.

Hotel Star Rating (General)

Please be aware that the Company’s affiliates/travel partner hotel ratings system is provided only for reference. Our system for determining hotel ratings may differ from other rating systems you may be familiar with. We do not warrant or guarantee that our system is similar to, equal to or otherwise in line with any other hotel rating systems. We reserve the right to change any hotel rating at any time, based on our system, and with or without notice to you or the hotel.


You should check room and rate details in advance of making any reservation, as sometimes lower rates are available at a hotel but such rates can carry special conditions and restrictions (as an example: in respect of cancellation and refund for such reservation).

We try to maintain and publish accurate information and prices relating to the services we offer with our affiliates/travel partners, and are often provided this information from hotels. In the event a service is listed or provided to us at an incorrect price or with inaccurate information due to a hotel’s error, we reserve the right to refuse or cancel any requests placed for such service. To that end, and notwithstanding anything to the contrary contained herein, we have the right to refuse or cancel requests, regardless of whether or not your order request has been confirmed or your credit card has been charged. In the event you’ve been charged for the purchase and your request is then cancelled because of this reason, we will provide a refund in the amount of the charge.

Mandatory Fee

Reservation charges paid on our affiliates/travel partners website might/do not include resort fees. Some hotels charge a resort fee due at the time of check in. The amount paid on this website only includes base tariff and taxes for the room and amenities selected by you.



Vehicle rentals available through our affiliates/travel partner’s Website are subject to the applicable car rental company’s standard rental contract. When you pick up your vehicle, you will be required to complete such contract. If you would like to review the terms of such agreement, please contact the applicable Travel Service Provider directly. Company is not a party to such agreement.

We try to maintain and publish accurate information and prices relating to the services we offer from our affiliates/travel partners, and are often provided this information from car rental companies. In the event a service is listed or provided to us at an incorrect price or with inaccurate information due to a rental car company’s error, we reserve the right to refuse or cancel any requests placed for such service. To that end, and notwithstanding anything to the contrary contained herein, we have the right to refuse or cancel any such requests, regardless of whether or not your order request has been confirmed or your credit card has been charged. In the event you’ve been charged for the purchase and your request is then cancelled because of this reason, we will provide a refund in the amount of the charge.

For a reservation made for a retail price disclosed rental car, please be advised that the Company is not the merchant of record and does not charge your credit card. Rather your credit card will be used to guarantee the reservation and you will be provided with information regarding the estimated amount due to the rental car company upon pick-up of the vehicle. The actual price owed to the rental car company may vary depending on special requests you make and additional items you may choose to purchase at the time of pick-up. The rental car company may also charge different pricing if you deviate from the schedule you reserve (for example: if you pick up or drop off the car late). Upon pick-up of the rental car, the driver will be required to present a valid driver’s license and a valid credit card in the driver’s name. Specific cars, makes and models are not guaranteed and listed car makes and models are for example only. As a result, your reservation requests are not guaranteed by us or the rental car company.

Please note the Company is not the vendor collecting and remitting taxes to the applicable taxing authorities. The Company’s rental car suppliers, as vendors, bill all applicable taxes to the Company and the Company pays over such amounts directly to the vendors. The Company is not a co-vendor associated with the vendor through whom we book or reserve travel arrangements and itineraries for customers. The reality of taxation, the appropriate tax rate and the type of applicable taxes vary significantly by location.



Insurance, Visa, Cruise, Activities, Bike Booking and Sim Card

We do offer you a variety of options which take care of your complete travel plan in one step with our affiliates and travel partners. Our additional travel service includes Insurance, Visa, Cruise, Activities, Bike booking and Sim card assistance. Please check the terms and condition in details with the affiliates/travel partner website.


Credit/Debit Cards

  • Credit/Debit cards issued in the USA, Canada and several other countries are accepted by the company. AE/AP billing addresses are also accepted.

  • It should be noted that multiple charges may be billed to your credit/debit card that amounts to the total and final price to be paid by you.

  • If, for any reason, your credit/debit card or any other form of payment is not accepted or processed, you will be notified within 24 hours. In case of non credit/debit card payment methods, it may take longer than 24 hours.

  • In case there is a change in the price of the airfare or any other change prior to the successful completion of the payment process, you may be notified of this change. Please note that you have the right to accept or decline this transaction only after you have received the notification for the change. Shall you decide to decline this transaction, your credit/debit card will not be charged.

  • For hotels and rental cars, bookings are to be considered as confirmed only after complete confirmation details have been sent to the email id provided by you at the time of making the reservation. In case of certain bookings, pre-payment may be necessary for you to receive confirmation.

  • To provide you with online safety, we may not process certain transactions if they are deemed as high risk by our analytic systems. These types of transactions will not be processed unless and until it has been deemed to be safe by our credit card verification team. You or your bank or your credit/debit card company may be contacted by us for us to determine the validity of such transactions.

Entire Agreement

The Terms of Use, our Privacy Policy and DMCA Copyright Policy, and Terms of Sale constitute the sole and entire agreement between you and Flyocheap with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website. The parties hereby confirm their express agreement that this agreement and all documents directly or indirectly related thereto shall be in English.